It’s been a while so wanted to sit down, catch my breath and reach out to everyone. Makes me happy that you are all enjoying the coffee and writing very positive messages to the Scotty P’s Team. We are few in number but powerful in that our focus is you, the customer. We do not take that lightly.
Some exciting developments in the offing; my team and I are traveling to Seattle for a big sit down meeting with big deal muckity mucks that want to share some ideas. I see it as a chance to meet some new people and develop relationships over the long term, and make some great coffee at the same time. As a community of CEO’s we are all united in wanting to serve the best coffee we possibly can, and by golly we are all going to sit down and talk about the future. It isn’t Davos, but it’s better. It’s Seattle, where some of the best coffee in the world is made and enjoyed. I will sponge up as much knowledge as I can and report back to you!
Due to very incisive and generous customer feedback, we have made slight changes to the packaging that will enhance your experience with my coffee. I haven’t changed or altered any of the artwork on the bag. I’ve just added something. You spoke and I listened. Keep up the good work and thank you! Keep those comments coming. You are the life blood of this company and we are here to serve you. Always remember that.
Here are the top queries I want to address;
Will I be offering whole bean?
Will I be offering single serve?
Can I use your ground coffee in my French Press?
Will you offer International Shipping at much lower rates?
The answer to all of there questions is a resounding “Yes”! I will be rolling out details soon on each so stay tuned. Not much longer now.
That all for now, folks! Until next time. Again, thank you for your business and please let us know how we can improve your experience with Scotty P’s Big Mug Coffee.