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HELPDESK

 

We provide our clients with a broad range of concierge services designed to smooth out and accelerate your path to opening your online or brick and mortar store for business. We turn what can be an intimidating, confusing and time consuming process into a strategic plan tailored to your specific needs. Whether you want to sell on Amazon using FBA, Amazon using Seller Fulfilled, use third party fulfillment solutions or ship from your own space, we can help get you there.

We provide Silver, Gold and Platinum Plans on a daily, weekly or monthly basis.
 

Services
Roasting
Choosing Blends
Packaging

Graphic Design
Label Creation
Your Why
Your Messaging
Website Design & Set-up
Basic SEO

Advanced SEO

Customer Service
Dos and Don'ts 

Automation
Live Calls
Emailing
The 'Brick Theory'
The 'Sand Theory'
Response time
Social Media Customer Management

Amazon Set-up
FBA
Seller Fulfilled
Labelling
ASIN creation & assignment
Marketing & ad buys
Managing inventory
Choosing a price point

Sales versus Profit
Determining AOV
Determining AUO

Third Party Fulfillment
Cost structures
Choosing a partner

Self-Fulfill
Pros & cons
Comparative costs analysis

Seasonal Selling
Marketplace rotation
Regional tastes

Quarterly blend preferences
Holiday strategies
Holiday positioning
Capitalizing on trends

Social Media

Instagram
Facebook
Pinterest
Twitter
Social Media Advertising
Content Creation
Budgeting

Bloggers
Partnerships
Culture
Strategy

Financial
CFO review & analysis

Tax consultation & preparation 

Legal 
Brand Protection
Trademarking
Copyrighting
Forming an LLC
Company Representation

 

HELPDESK

Connecting the World to Your Business